Northwood News ♦ February 2022
Texting to 911
If you’re experiencing an emergency and are unable to place a voice call, you can send a text to 911.
Follow these steps to request emergency services:
- Enter 911 in the “To” line.
- Enter a brief message that includes the location of the emergency and type of service needed — police,
fire or ambulance.
- Hit send.
- Respond to questions from the responding 911 specialist and follow the instructions provided.
Tips for Using Text-to-911
- If text-to-911 is not available in your area, or if it is temporarily unavailable, you should receive a
message from your carrier letting you know to place a phone or relay call.
- Pictures and/or videos cannot be received by 911 via text.
- If you include another contact on your text, it may not be received by 911.
- English is the preferred language for text; however, some limited translation services may be available.
- Text in short, simple messages; do not use abbreviations or slang.
- Do not text and drive. ■