NFCCA

Stories from the NFCCA Newsletter, the “Northwood News”

Northwood News ♦ February 2021

Senior Telephone Call Check

By Sharon Canavan

Maryland is pioneering a free Senior Call Check daily telephone call service to check on the welfare of residents over 65 years old.  No other States offer this service!  Seniors can sign up and pick a call time between 8 a.m. and 4 p.m.  An automated telephone call to either a landline or cell phone will come in during the preselected one-hour time block.  If a call goes unanswered, two more call attempts will be made.

If the senior does not pick up any of these calls, the automated service will contact a designated alternative person, such as a family member or responsible neighbor, who was identified during program enrollment. After multiple attempts are made to contact both the senior and designated alternate, a local nonemergency service will be notified. If a senior is unable to identify a suitable alternate, a Limited Alternate will be assigned by the program.  Details about this program are available online here.

The program also offers an option to sign up for live weekly calls from trained volunteers.  This Senior Call Check resource is particularly helpful now, because it provides messages and updates regarding the COVID-19 outbreak.

There are three ways to apply:

Senior Call Check phone lines are open Monday through Friday from 8:00 a.m. to 5:00 p.m. and Saturday from 9:00 a.m. to 3:00 p.m.   ■


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